Frequently Asked Questions

Lux Carbon is an online marketplace focused on carbon fiber automotive parts, body kits, exterior upgrades and performance styling products offered by independent sellers.

No. Unless explicitly stated otherwise, products on Lux Carbon are offered by independent sellers, suppliers and manufacturers.

Lux Carbon provides the marketplace platform and does not manufacture, stock or directly sell those products.

The independent seller is responsible for current pricing, availability, specifications and product information.

Fitment can depend on model year, body style, trim level, engine, market specification and previous vehicle modifications.

Confirm compatibility with the seller using your exact vehicle details before purchasing.

Material, construction, weave and finish are specified by each seller. Check the individual listing or contact the seller if you need additional confirmation.

The independent seller responsible for the product normally handles availability confirmation, order processing and fulfilment.

Yes. Your inquiry or order information may be provided to the relevant seller so they can contact you regarding availability, specifications, payment or delivery.

Many sellers serve international customers. Shipping destinations, costs and delivery methods depend on the individual seller and product.

The independent seller normally arranges shipping and provides delivery information for the order.

International orders may be subject to customs duties, taxes, brokerage charges or other local fees. Unless stated otherwise, these charges are the responsibility of the buyer.

Returns are handled according to the applicable seller's terms and any mandatory consumer rights provided by law. Contact the seller responsible for the order.

Any applicable product warranty is normally provided by the seller, manufacturer or another responsible third party.

Yes. Lux Carbon is designed for independent suppliers, manufacturers and specialist sellers offering carbon fiber automotive parts and related upgrades.

Seller subscriptions provide access to marketplace functionality such as product listings, seller tools and available visibility features.

The subscription fee is payment for access to the digital platform and is not a sales commission.

No. Listings, subscriptions and promotional features can provide marketplace visibility but do not guarantee traffic, inquiries, rankings, orders or sales.